Cv994 Terms and Conditions — Please read before use

1 General Terms & Conditions

Welcome to the cv994 platform. These Terms and Conditions ("Terms") apply to the cv994 website, mobile application, and all associated services. By accessing the platform or using any of our services, you are deemed to have read, understood, and accepted these Terms.

Cv994 is an online gaming and betting platform offering slots, Live Casino, Sports Betting, and other gaming services to users in Bangladesh. These Terms and Conditions serve as the sole legal basis governing the use of all cv994 services.

2 Account Register

A valid account is required to access services on cv994. You must provide accurate and truthful information at the time of registration. Providing false or misleading information may result in account termination.

• Each individual may only One Account can open.
• Creating multiple accounts from the same device, IP address, or payment method is prohibited.
• Keeping your account password confidential is entirely your own responsibility.
• Accounts may not be transferred or sold to any third party.
• Valid government-issued ID may be required for KYC verification.
• The mobile number and email address provided during registration must be your own.

3 Age & Eligibility

Cv994 is strictly an adults-only platform. No person under the age of 18 may register or play on this platform.

• At the time of registration, you must confirm that you are at least 18 years of age.
• Cv994 reserves the right to verify the age of any member.
• If an account is identified as belonging to a minor, it will be closed immediately and any deposited funds will not be refunded.

4 Deposits & Payments

Deposits on cv994 are currently supported via bKash, Nagad, and Rocket. All deposits are accepted in Bangladesh Taka (BDT).

• The minimum deposit amount is BDT 200 (two hundred taka).
• Deposits are generally credited to your account within 5 minutes.
• Only deposit from a payment account registered in your own name.
• The use of third-party payment methods is strictly prohibited.
• For any deposit-related issues, please contact support within 24 hours.
• Cv994 is not liable for deposit delays caused by technical issues, but will assist in resolving them.

5 Withdrawal Policy

Your account must be fully verified before any winnings can be withdrawn from cv994. Withdrawals are only permitted to the same payment method used for the original deposit.

• The minimum withdrawal amount is BDT 500 (five hundred taka).
• A maximum daily withdrawal limit applies and varies according to VIP level.
• Identity verification (KYC) must be completed before your first withdrawal.
• Withdrawals on verified accounts are typically processed within 15–30 minutes.
• Winnings from bonuses are subject to specified wagering requirements before withdrawal.
• Cv994 reserves the right to temporarily suspend withdrawals on suspicious transactions for investigation purposes.

6 Bonuses & Promotions

Cv994 regularly offers a variety of bonuses and promotions. Each bonus offer carries its own terms, which must be read carefully before claiming.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus balances cannot be withdrawn directly; the applicable wagering requirements must be met first.
• Any attempt to abuse bonuses or collect bonuses from multiple accounts will result in all bonuses being cancelled.
• Cashback bonuses are credited every Monday at a designated time.
• Cv994 reserves the right to modify or cancel any bonus offer without prior notice.
• Certain game categories may be excluded when wagering with bonus funds.

7 Gaming & Betting Rules

All game outcomes on cv994 are determined by Random Number Generator (RNG) technology, which is regularly audited by an independent third party. Results are completely fair and free from manipulation.

• A confirmed bet cannot be changed or cancelled.
• Any result displayed due to a technical error will be considered void.
• In Sports Betting, if a match is cancelled, the stake will be refunded.
• Exploiting software vulnerabilities or bugs for gain is strictly prohibited.
• In live games, the dealer's decision is final.

8 Prohibited Activities

The following activities are strictly prohibited on cv994 to maintain a safe environment. Any violation will be met with strict action.

• Fraudulent or deceptive activity.
• Creating multiple accounts to collect bonuses.
• Money laundering or transactions involving illegal funds.
• Hacking, sending viruses, or attempting unauthorized access to the system.
• Harassing or threatening other members.
• Playing games using robots, bots, or automated software.
• Unauthorized use of the cv994 name or brand.

9 Account Closure & Suspension

Cv994 reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• Violation of any clause of the Terms & Conditions.
• Providing false or incomplete registration information.
• Failure to verify age.
• Suspicious financial transactions.
• Accounts that have been inactive for an extended period (over 12 months).
• Court orders or requests from law enforcement authorities.

Members may also request account closure at any time. In such cases, the remaining balance (excluding bonuses) will be refunded.

10 Responsible Gaming

Cv994 is a strong advocate for responsible gaming. We believe gaming is for entertainment, not addiction. The following features are available on our platform:

• Option to set daily, weekly, and monthly spending limits.
• Option for temporary or permanent Self-Exclusion.
• Option to pause your account for a set period of time.
• Transaction history for reviewing gaming habits.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming View page.

11 Privacy & Data

The protection of your personal data is of utmost importance to us. Our Privacy Policy explains in detail how cv994 collects and uses your data.

• Your personal information will never be sold to third parties.
• All data is secured with SSL 256-bit encryption.
• Information may be disclosed in response to a valid request from law enforcement authorities.
• For more details, please visit our Privacy Policy Read.

12 Dispute Resolution

Any dispute between cv994 and a member will first be addressed through mutual discussion. If a dispute arises, please contact our support team as the first step.

• An initial response will be provided within 72 hours of a complaint being submitted.
• Complex disputes may take up to 14 business days to resolve.
• In any dispute regarding game outcomes, server logs will be considered the final evidence.

13 Limitation of Liability

Cv994 shall not be held liable for any financial or other losses arising from the following:

• If a game is interrupted due to loss of internet connection.
• If a member's password or account details are compromised due to their own negligence.
• Failure or delays caused by third-party payment providers.
• Unforeseen technical issues or force majeure events.

14 Changes to Terms

Cv994 reserves the right to modify these Terms and Conditions, in part or in full, at any time. A notice will be published on the website for any significant changes.

If you continue using cv994 after any changes have been made, you will be considered to have accepted the updated terms. We therefore recommend visiting this page regularly to stay informed.